At ZERO TWO, we are so confident in our wheels and products that we guarantee all to be free from defects in materials or workmanship for five years from purchase date, providing you are the original owner (valid proof of purchase required). Any hassles, visit us at www.omnico.co.za to log your claim and we will replace any issues that fall into the manufacturers guarantee and have you back on your bike in no time.
CRASH REPLACEMENT POLICY
We know that you will love our products as much as we do – and riding them is what it is all about. But, let’s be honest, accidents happen when we ride. ZERO TWO offers all original owners a lifetime Loyalty Guarantee Program on their carbon rims.This program covers accidents which fall outside of our warranty coverage for any reason. You break it, we will help you replace it.
Whether it has to do with lack of talent or trail conditions - no matter WHAT the circumstance - as part of this program the price of a replacement ZERO TWO carbon rim is only R2500 (including VAT). This includes all freight (to us and back to you) as well as the rebuilding of your wheel.
To maintain quality standards, you will need to follow the following easy steps to get your wheel
to us for replacement:
1: Go to omnico.co.za
2: Click on ZERO TWO and book the wheel/set in for repair
3: Box the wheel up with proper protection and our couriers will collect it, we will replace the broken rim and return it to you to get you back on the trail.
Please complete the configuration form and once we recieve it we will build your wheels and send them to your local bike store.
Steve Bowmen: firstname.lastname@example.org